PURCHASE CONDITIONS
Applicable regulations
This electronic contract is commercial and governed by Spanish law, and specifically shall be applicable the Law 34/2002 of Services Information Society and Electronic Commerce (LSSICE), and pursuant to the Civil Code and Trade, Law 7/1996 of January 15, of Arrangement of the Retail Trade Law 7/1998 of 13 April, General Conditions of Contract and Law 7/1995 of 23 March, the Credit Consumption.
The user accepts the General Conditions of Contract (GCC), which must accept before confirming the purchase, so that the company does not file the electronic contract. In any case, these GCC will be permanently accessible from the web https://es.acdracing.com/
The contract is formalized in Spanish language, according to GCC. Tenders shall the term specified in each case on the web https://es.acdracing.com/
The purchases made in https://es.acdracing.com/ are subject to Spanish law.
In the event of any conflict or discrepancy in the interpretation or application of these contract terms, the Courts that, where appropriate, take cognizance of the matter arises, will be those applicable legal rules on jurisdiction competent in which it serves, in the case of final consumers, to the place of fulfillment of the obligation or to that of the domicile of the buyer. In the event that the purchaser is a company or professional, both parties submit, expressly waiving any other jurisdiction, the Courts of Madrid (Spain).
1. Contract / Order Process
You can place your order through our website. All orders are placed online and via the website https://es.acdracing.com/. they can not process orders by phone.
After filling in the required information * and send the application form, your purchase will be recorded in our database. To order, you must accept our terms of sale and data protection policy. A Pressing the button "Purchase" is confirmed registration of this order in our database; This confirmation does not represent acceptance of the order. The contract becomes valid with the receipt of payment of the order.
2. Payment and Delivery
Payment Methods
Credit card, PayPal, ShopPay, Gpay
What is Verified by VISA?
The Secure Electronic Commerce is the new payment method developed by VISA and Mastercard that allows safe making purchases on the Internet and authenticates the buyer as the legitimate holder of the card being used. From now you need a secret key that your own bank will provide. Thus it becomes impossible to fraud on the network and ensures total security in transactions.
Under no circumstances we will store any information regarding your credit card or PayPal account, ShopPay or Gpay.
Posts:
Shipping costs:
Shipping costs are automatically calculated during the checkout process. If your country is not listed, contact us by email at sales@acdracing.com and calculate shipping costs.
In some specific cases, shipping costs can vary by country of destination, volume and weight. In these cases we will contact you via email.
Shipping times:
We ship the parts in stock within 24 hours. (Business). It is possible to send on the same day, provided the order is made before 10:00 CET.
If there is a delay with your order, we will contact you to tell you the date that will be sent.
Delivery times:
24-48h - Spain (Peninsula), Portugal
48-72h - Andorra, Austria, Belgium, Denmark, France, Germany, Gibraltar, Vatican City, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, San Marino, Sweden, United Kingdom
3-5 days - Bulgaria, Croatia, Czech Republic, Estonia, Greece, Finland, Hungary, Latvia, Macedonia, Malta, Norway, Poland, Romania, Slovakia, Slovenia, Switzerland
5-15 days - Canary Islands, Ceuta and Melilla
2-10 days - all other countries
* The delivery times indicated are approximate as indicating our shipping service provider.
Taxes and fees:
Note that the goods may be subject to payment of taxes, duties or fees for customs clearance and / or importation into the country of destination. These expenses are not included in the shipping and is the recipient who is done by them.
The delivery service may charge customs clearance costs and / or taxes associated with the country of destination at the time of delivery of the package.
For countries outside the European Community Customs obligations NOT INCLUDE costs and / or additional taxes that may be subject items ordered.
3. Advice for return
It has 14 calendar days from receipt of the request for any kind of return. To benefit from the act of returning will notify us within within 14 days of delivery of the order. For advice please contact us through our media attention to the client:
E-mail: sales@acdracing.com
Monday to Friday from 8:30 to 13:30 and 14:30 to 17:00
Address: ACD PARTS ENGINEERING, S.L., C / Av Mas Vilà s/n 17457 Riudellots (Girona) Spain
For the return of the goods we ask you to voluntarily report the reason for this process. If there is an error on our part in the article served to avoid any hassles by both parties, we will be us who we will collect the goods from their home or agreed address.
Please, use our transport packaging. Protect items from damage. Spare parts should be ready to ship in its original state. If damaged by improper handling or improper packaging on return, we reserve the right to claim compensation. Transport companies will only accept items in sufficient packaging.
When the goods are in our possession and verified the status of this, we will refund the corresponding amount within a maximum period of 14 calendar days.
Will not be refunded orders or parts returned under the following conditions:
- Returned items worn or damaged, and / or used for improper use of the product.
Refunds
All refunds will be processed within 14 calendar days from the notice. Whether traveling for obsolete items or discontinued, canceled orders voluntarily, and in the case of returns of items; from the time of receipt at our facilities in the returned part.
4. Internet Portal and legal guarantee
The website is available in the design that we consider appropriate. We do not guarantee that the internet portal responds to your needs and is available at all times without interruption and without errors. Use of the Internet portal is at your own risk; We assume no responsibility especially with regard to the results that may be obtained through the use of the internet portal and the accuracy of the information obtained in the course of the portals.
The General Law for the defense of consumers and users (TRLGDCU) establishes a warranty period when the products delivered not conform with the contract or are defective within a period of two years from the date of purchase. The guarantee applies provided when the product is used under normal conditions of use specified by each manufacturer.
Only replace items for damage or manufacturing defects. In case of unexpected problems with the product, the steps you must take to begin the process are the same as in the case of return.
If you need to change the item received, please send an email to sales@acdracing.com and submit your article to: ACD PARTS ENGINEERING, S.L., C / Av Mas Vilà s/n 17457 Riudellots (Girona) Spain.
1. Send an email to sales@acdracing.com indicating that wants to manage a guarantee with the order number, product return and timely explanation.
2. Organize a collection of the product at the address provided.
3. ACD PARTS ENGINEERING, S.L is responsible for ensuring the product in which the client -Has a period of 2 years warranty for manufacturing defects and / or hidden defect.
4. Once we receive your package, we will send it to the service of the manufacturer to proceed to its analysis and expertise. The manufacturer will issue a report within a month we'll get him. If it is favorable and the problem is due to a manufacturing defect or hidden defect, you receive the amount through the same channel through which he made the payment within a maximum of 15 days.
5. Information - Registration
To register on our website we have to tell some of your personal information such as your name and address. These data will be stored in our database. You must ensure that no one has access to your password or account. Both contractual parties may cease with the account at all times without having to give explanations. For our part, when to terminate an account all stored data will be erased.
6. Protection of Intellectual Property
The creative content of the website, for example, text, photographs, graphics, videos and TRADEMARKS and database are subject to the protection of copyright law and other protection rights. The content of the website may not be copied, disseminated, modified or made accessible to third parties without the express written permission of ACD PARTS ENGINEERING, S.L. Please contact us with any questions you may have about the content of the website.